:root {
    --bg: #f4f4f1;
    --surface: #ffffff;
    --surface-muted: #f8f8f6;
    --border: #d9d9d3;
    --text: #111111;
    --muted: #6d6d66;
    --success: #1d7f47;
    --danger: #b42318;
    --warning: #c98b00;
    --shadow: 0 16px 40px rgba(17, 17, 17, 0.06);
}

* {
    box-sizing: border-box;
}

[hidden] {
    display: none !important;
}

body {
    margin: 0;
    background: linear-gradient(180deg, #ffffff 0%, #f4f4f1 100%);
    color: var(--text);
    font-family: "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;
}

a {
    color: inherit;
    text-decoration: none;
}

input,
select,
textarea,
button {
    font: inherit;
}

button,
.primary-btn,
.ghost-btn,
.danger-btn {
    border-radius: 12px;
    padding: 0.7rem 1rem;
    border: 1px solid var(--border);
    cursor: pointer;
    transition: transform 0.15s ease, box-shadow 0.15s ease, background 0.15s ease;
}

button:hover,
.primary-btn:hover,
.ghost-btn:hover,
.danger-btn:hover {
    transform: translateY(-1px);
}

.primary-btn {
    background: var(--text);
    color: #fff;
    border-color: var(--text);
}

.ghost-btn {
    background: #fff;
    color: var(--text);
}

.danger-btn {
    background: #fff;
    color: var(--danger);
    border-color: #e7b0ab;
}

.app-shell {
    display: grid;
    grid-template-columns: 270px 1fr;
    min-height: 100vh;
}

.sidebar {
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    padding: 1.25rem;
    border-right: 1px solid var(--border);
    background: rgba(255, 255, 255, 0.95);
    position: sticky;
    top: 0;
    height: 100vh;
}

.brand {
    font-size: 1.2rem;
    font-weight: 700;
    margin-bottom: 1rem;
}

.nav {
    display: grid;
    gap: 0.45rem;
}

.nav-link {
    padding: 0.85rem 0.95rem;
    border-radius: 14px;
    color: var(--muted);
    background: transparent;
}

.nav-link.is-active,
.nav-link:hover {
    background: var(--text);
    color: #fff;
}

.sidebar-footer {
    display: grid;
    gap: 0.75rem;
}

.user-card {
    display: grid;
    gap: 0.2rem;
    padding: 1rem;
    background: var(--surface-muted);
    border: 1px solid var(--border);
    border-radius: 16px;
}

.full-width {
    width: 100%;
}

.content,
.auth-shell {
    padding: 1.25rem;
}

.auth-shell {
    min-height: 100vh;
    display: grid;
    place-items: center;
}

.login-card,
.panel,
.stat-card,
.agent-card {
    background: rgba(255, 255, 255, 0.96);
    border: 1px solid var(--border);
    border-radius: 22px;
    box-shadow: var(--shadow);
}

.login-card {
    width: min(100%, 460px);
    padding: 2rem;
    display: grid;
    gap: 1.2rem;
}

.hint-box {
    padding: 0.9rem 1rem;
    border-radius: 16px;
    background: var(--surface-muted);
    border: 1px dashed var(--border);
}

.page-header,
.panel-head,
.toolbar,
.metric-line,
.agent-card-head,
.form-actions,
.header-actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
}

.page-header {
    margin-bottom: 1rem;
}

.page-header h1,
.panel h2 {
    margin: 0;
}

.page-header p,
.panel p,
small,
.user-card span {
    color: var(--muted);
}

.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 1rem;
    margin-bottom: 1rem;
}

.stat-card {
    padding: 1rem;
    display: grid;
    gap: 0.4rem;
}

.stat-card strong {
    font-size: 2rem;
}

.panel {
    padding: 1rem;
    margin-bottom: 1rem;
}

.filter-grid,
.form-grid,
.grid-form,
.split-grid {
    display: grid;
    gap: 1rem;
}

.filter-grid {
    grid-template-columns: repeat(6, minmax(0, 1fr));
}

.form-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.grid-form {
    grid-template-columns: 1fr;
}

.split-grid {
    grid-template-columns: 360px 1fr;
}

.dashboard-split {
    display: grid;
    grid-template-columns: minmax(0, 1.45fr) minmax(320px, 0.75fr);
    gap: 1rem;
}

.dashboard-split .panel {
    min-width: 0;
}

.stats-scroll {
    max-height: 520px;
}

.stats-scroll thead {
    position: sticky;
    top: 0;
    z-index: 1;
    background: var(--surface);
}

.bar-value {
    width: 92px;
    height: 5px;
    margin-bottom: 0.25rem;
    overflow: hidden;
    border-radius: 999px;
    background: #e8e8e3;
}

.bar-value span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: var(--success);
}

.bar-danger span {
    background: var(--danger);
}

.password-form {
    width: min(100%, 520px);
    display: grid;
    gap: 1rem;
}

.checkbox-card {
    grid-template-columns: auto 1fr;
    align-content: center;
    align-items: center;
    padding: 0.9rem;
    border: 1px solid var(--border);
    border-radius: 14px;
    background: var(--surface-muted);
    cursor: pointer;
}

.checkbox-card input {
    width: 18px;
    height: 18px;
    grid-row: span 2;
    accent-color: var(--text);
}

.checkbox-card small {
    grid-column: 2;
}

.checkbox-warning {
    border-color: #f0d7a3;
    background: #fffaf0;
}

.contact-attempts {
    display: flex;
    gap: 0.3rem;
}

.contact-attempts span {
    display: inline-grid;
    width: 24px;
    height: 24px;
    place-items: center;
    border: 1px solid var(--border);
    border-radius: 50%;
    color: var(--muted);
    background: var(--surface-muted);
    font-size: 0.78rem;
    font-weight: 700;
}

.contact-attempts .is-checked {
    color: var(--warning);
    border-color: #f0d7a3;
    background: #fff8e8;
}

.contact-attempts .is-abandoned {
    color: var(--danger);
    border-color: #e5bdb8;
    background: #fff2f0;
}

.list-option-form {
    display: grid;
    grid-template-columns: 220px minmax(260px, 1fr) auto;
    align-items: end;
    gap: 1rem;
}

.settings-list-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
}

.option-panel {
    min-width: 0;
}

.option-panel-status {
    display: flex;
    align-items: center;
    gap: 0.65rem;
}

.sort-save-status {
    min-width: 4.8rem;
    color: var(--success);
    font-size: 0.82rem;
    font-weight: 700;
    text-align: right;
}

.sort-save-status.is-error {
    color: var(--danger);
}

.option-list {
    display: grid;
    gap: 0.45rem;
    margin-top: 0.8rem;
}

.option-row {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.75rem;
    padding: 0.55rem;
    border-bottom: 1px solid #ededea;
    border-radius: 10px;
    transition: background 120ms ease, box-shadow 120ms ease, opacity 120ms ease;
}

.option-row .ghost-btn,
.option-row .danger-btn {
    padding: 0.45rem 0.65rem;
}

.option-row.is-inactive .option-value {
    color: var(--muted);
    text-decoration: line-through;
}

.option-value {
    min-width: 0;
    overflow-wrap: anywhere;
}

.option-actions {
    display: flex;
    align-items: center;
    gap: 0.4rem;
}

.drag-handle {
    width: 2rem;
    height: 2rem;
    padding: 0;
    border-color: transparent;
    background: var(--surface-muted);
    color: var(--muted);
    cursor: grab;
    font-weight: 800;
    letter-spacing: -0.1em;
    line-height: 1;
    touch-action: none;
    user-select: none;
}

.drag-handle:active {
    cursor: grabbing;
}

.option-row.is-dragging {
    z-index: 2;
    background: #fff;
    box-shadow: 0 10px 30px rgba(24, 24, 22, 0.12);
    opacity: 0.86;
}

body.is-sorting {
    cursor: grabbing;
    user-select: none;
}

.empty-option-list {
    margin: 0;
    padding: 0.9rem 0;
    color: var(--muted);
}

label {
    display: grid;
    gap: 0.4rem;
    font-size: 0.93rem;
}

label span {
    font-weight: 600;
}

input,
select,
textarea {
    width: 100%;
    padding: 0.75rem 0.85rem;
    border-radius: 14px;
    border: 1px solid var(--border);
    background: #fff;
    color: var(--text);
}

textarea {
    resize: vertical;
}

.span-2 {
    grid-column: span 2;
}

.span-3 {
    grid-column: span 3;
}

.filter-actions {
    display: flex;
    align-items: end;
    gap: 0.75rem;
}

.advanced-filters {
    grid-column: 1 / -1;
    padding: 0.75rem;
    border: 1px solid var(--border);
    border-radius: 14px;
    background: var(--surface-muted);
}

.advanced-filters summary {
    cursor: pointer;
    font-weight: 700;
}

.advanced-filter-grid {
    display: grid;
    grid-template-columns: repeat(6, minmax(0, 1fr));
    gap: 1rem;
    margin-top: 1rem;
}

.table-wrap {
    overflow: auto;
}

.table-panel-head {
    margin-bottom: 0.65rem;
}

.data-table {
    width: 100%;
    border-collapse: collapse;
    min-width: 900px;
}

.data-table th,
.data-table td {
    padding: 0.85rem 0.7rem;
    text-align: left;
    border-bottom: 1px solid #ededea;
    vertical-align: top;
}

.data-table th {
    font-size: 0.85rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--muted);
}

.data-table.compact td,
.data-table.compact th {
    padding: 0.7rem 0.55rem;
}

.row-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.empty-state {
    padding: 2rem !important;
    text-align: center !important;
    color: var(--muted);
}

.status-pill,
.tag {
    display: inline-flex;
    align-items: center;
    border-radius: 999px;
    padding: 0.35rem 0.7rem;
    font-size: 0.84rem;
    background: var(--surface-muted);
    border: 1px solid var(--border);
}

.status-converted {
    color: var(--success);
    border-color: #b5dcc2;
}

.status-lost,
.status-cancelled {
    color: var(--danger);
    border-color: #e5bdb8;
}

.status-abandoned {
    color: var(--warning);
    border-color: #f0d7a3;
}

.tone-positive {
    color: var(--success);
}

.tone-negative {
    color: var(--danger);
}

.agent-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1rem;
}

.agent-card {
    padding: 1rem;
    display: grid;
    gap: 0.8rem;
}

.tag-list {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
}

.flash {
    margin-bottom: 1rem;
    padding: 0.9rem 1rem;
    border-radius: 16px;
    border: 1px solid var(--border);
    background: #fff;
}

.flash-success {
    border-color: #b5dcc2;
}

.flash-error {
    border-color: #e5bdb8;
}

@media (max-width: 1100px) {
    .app-shell,
    .split-grid,
    .stats-grid,
    .agent-grid,
    .form-grid,
    .filter-grid,
    .advanced-filter-grid,
    .dashboard-split,
    .settings-list-grid,
    .list-option-form {
        grid-template-columns: 1fr;
    }

    .sidebar {
        position: static;
        height: auto;
        border-right: 0;
        border-bottom: 1px solid var(--border);
    }

    .nav {
        display: flex;
        overflow-x: auto;
        padding-bottom: 0.35rem;
    }

    .nav-link {
        flex: 0 0 auto;
        white-space: nowrap;
    }

    .sidebar-footer {
        grid-template-columns: 1fr auto;
        align-items: end;
        margin-top: 0.75rem;
    }

    .span-2,
    .span-3 {
        grid-column: auto;
    }

    .page-header,
    .panel-head,
    .toolbar,
    .header-actions,
    .form-actions {
        flex-direction: column;
        align-items: stretch;
    }
}

@media (max-width: 640px) {
    .content,
    .auth-shell,
    .sidebar {
        padding: 0.75rem;
    }

    .brand {
        margin-bottom: 0.75rem;
    }

    .sidebar-footer {
        grid-template-columns: 1fr;
    }

    .stat-card strong {
        font-size: 1.65rem;
    }

    .data-table th,
    .data-table td {
        padding: 0.65rem 0.5rem;
    }

    .option-row {
        grid-template-columns: auto minmax(0, 1fr);
    }

    .option-actions {
        grid-column: 1 / -1;
        justify-content: flex-end;
    }
}